Incident Management made simple, compliant and traceable.
3Q Quality Management Software helps NDIS and aged care providers manage incidents, investigations, corrective actions and continuous improvement from one professional platform.
Built to Qualify, Designed to Quantify, Committed to Quality.
Everything you need for incident management
A complete suite of tools designed specifically for NDIS and aged care compliance requirements.
Incident Reporting
Guided incident forms with multi-step workflows designed for staff-friendly reporting.
Incident Register
Centralised incident tracking with status management and severity classification.
Investigation Management
Assign investigators, track actions, and maintain evidence and notes securely.
Continuous Improvement
CAPA tracking, improvement actions, and comprehensive risk management tools.
Compliance & Governance
NDIS aligned workflows with audit-ready records and full reporting visibility.
Dashboard & Analytics
Severity trends, incident categories, and actionable reporting insights.
Powerful Dashboard Insights
Get a complete overview of your incident management with our intuitive circular dashboard. Track incidents, monitor progress, and drive continuous improvement.
3001
Total Incidents Tracked
847
Resolved This Month
156
Improvements Logged
94%
On-Time Resolution
Comprehensive Visibility
Our dashboard provides at-a-glance visibility across all incident categories, severity levels, and workflow stages. Monitor reported incidents, track investigations, manage open actions, and measure continuous improvement outcomes.
Live Data
Real-Time Updates
Simple end-to-end incident workflow
From initial report to continuous improvement, every step is tracked and traceable.
Staff submits incident
Easy-to-use forms guide staff through incident reporting
Manager reviews
Management reviews and triages submitted incidents
Investigation assigned
Investigators are assigned to conduct thorough review
Actions tracked
All corrective actions are documented and monitored
Incident resolved
Incidents are closed with complete audit trail
Improvement recorded
Learnings feed into continuous improvement register
Built for care and support organisations
Purpose-built incident management for the Australian disability and aged care sector.
NDIS Providers
Comprehensive incident management aligned with NDIS Quality and Safeguards Commission requirements.
Aged Care Providers
Meet Aged Care Quality Standards with robust incident reporting and governance tools.
SIL & SDA Providers
Specialised workflows for Supported Independent Living and Specialist Disability Accommodation.
Allied Health Services
Clinical incident management with appropriate classification and escalation pathways.
Community Care
Streamlined incident tracking for community-based care and support organisations.
Why organisations choose 3QMS
Transform your incident management with a platform built for compliance and efficiency.
Reduce paperwork
Eliminate manual forms and spreadsheets with digital incident management.
Improve compliance
Stay aligned with NDIS and Aged Care regulatory requirements effortlessly.
Faster resolution
Streamlined workflows mean incidents are resolved more quickly.
Better visibility
Management dashboards provide real-time oversight of all incidents.
Centralised records
All governance documentation in one secure, accessible location.
Audit readiness
Complete audit trails ensure you are always prepared for reviews.
Powerful Tools for Every Scenario
From incident reporting to continuous improvement, explore how 3QMS handles every aspect of quality management.
Incident Register
Track all incidents in one centralised view
Behaviour Assessment
Detailed behaviour tracking with categories
Notification Workflow
Track stakeholder notifications
Injury Assessment
Comprehensive body part tracking
Falls Assessment
Specialised falls incident details
CI Register
Track improvement actions
Incident Register
Track all incidents in one centralised view
Behaviour Assessment
Detailed behaviour tracking with categories
Notification Workflow
Track stakeholder notifications
Injury Assessment
Comprehensive body part tracking
Falls Assessment
Specialised falls incident details
CI Register
Track improvement actions
Quality management built for the care sector
3QMS is a modern quality and compliance platform designed specifically for NDIS and aged care providers to streamline governance, incident management and continuous improvement processes.
Our platform helps organisations maintain the highest standards of care while meeting all regulatory requirements with ease.
Why choose 3QMS?
- Purpose-built for Australian NDIS and Aged Care sectors
- Compliant with NDIS Quality and Safeguards Commission requirements
- Designed by industry professionals with sector experience
- Continuous updates to meet evolving compliance standards
- Australian-owned and operated
- Dedicated customer support team
Request a demonstration
See how 3QMS can transform your incident management. Book a personalised demo with our team.
Get in touch
Our team is here to help you understand how 3QMS can work for your organisation.